Privacy Policy

Last updated: January 27, 2026

AV Zenith (operated by Altura Ventures LLC) operates this digital sanctuary to provide a direct connection to nature's most potent ingredients (the "Offerings"). This Sacred Trust Protocol (Privacy Policy) outlines the natural flow of how we gather, respect, and protect your personal information when you walk with us. In the event of a conflict between our Covenant (Terms of Service) and this Protocol, this Protocol governs the processing of your data.

By engaging with our Offerings, you acknowledge that you have reviewed this Protocol and understand the path described herein.

1. Gathering the Seeds (Data Collection)

When we use the term "personal information," we refer to data that identifies or can be linked to your journey with us. We do not include anonymized data in this definition. Depending on your interaction with the Sanctuary, we may process the following data categories:

  • Tribe Member Details: Name, dwelling (billing/shipping address), and contact signals (email/phone).
  • Exchange Details: Payment card information, transaction history, and billing verification.
  • Sanctuary Profile: Username, password, preferences, and account settings.
  • Harvest History: Products viewed, cart activity, purchase history, and return requests.
  • Whispers & Messages: Information provided during interactions with our guide team.
  • Digital Footprints: Device specifications, IP address, browser type, and network connection data.
  • Path Analytics: Patterns of interaction with our interface and navigation paths.

2. The Source

We aggregate information from the following verified sources:

  • From You Directly: When you create a profile, gather a harvest (purchase), or speak with our guides.
  • From the Wind (Automated Telemetry): Via cookies and tracking technologies as you navigate the Sanctuary.
  • From Our Partners: From service providers who facilitate payment processing, shipping, or analytics on our behalf.

3. Nurturing the Relationship (Usage)

We utilize your personal information to ensure the seamless execution of the Zenith Roots experience:

  • Fulfilling the Harvest: To process payments, ship your order, manage your profile, and facilitate returns. We also use this to suggest blends that fit your specific ritual.
  • Keeping in Touch: To provide order updates, security alerts, and guidance.
  • Sharing Wisdom (Marketing): To send curated offers and relevant stories (only with your consent). You may opt-out of these communications at any time.
  • Protecting the Sanctuary: To detect fraud, secure your account credentials, and protect the platform from malicious activity.
  • Laws of the Land: To adhere to applicable laws, respond to legal requests, or enforce our Covenant.

4. Sharing the Harvest (Disclosure)

We do not trade your trust. We disclose information only under strict conditions:

  • Helpers of the Harvest: We share necessary data with logistics and payment partners to get your package to your door.
  • Messengers: With your consent, we may share data to tailor advertising relevance. You may opt-out by contacting contact@av-zenith.com.
  • Legal Requirements: We may disclose information if required by law, subpoena, or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, tribe data may be transferred as a business asset.

5. Other Paths (External Links)

The Sanctuary may contain links to third-party platforms. We are not responsible for the privacy practices of external sites. We encourage you to review the policies of any third-party platform you visit.

6. The Young Ones

The Offerings are not designed for individuals under the age of majority. We do not knowingly collect data from minors. If you believe a minor has provided us with personal information, please contact us for immediate deletion.

7. Guarding the Trust

We employ industry-standard encryption to protect your data during transit and storage. However, no digital transmission is entirely impenetrable. We retain your information only as long as necessary to fulfill our service obligations, legal requirements, or dispute resolution.

8. Your Path, Your Choice

Depending on your jurisdiction, you possess specific rights regarding your data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Deletion: Request the removal of your personal data from our systems.
  • Right to Correction: Request updates to inaccurate information.
  • Right to Opt-Out: Decline the use of your data for targeted advertising or "sale" (as defined by applicable law).

To exercise these rights, please contact our privacy guide at contact@av-zenith.com.

9. Crossing Borders

Your information may be processed and stored in servers located outside your country of residence. We utilize recognized transfer mechanisms to ensure data protection across borders.

10. Seasons Change (Updates)

We may update this policy to reflect operational or legal changes. The latest version will always be posted here with the "Last Updated" date.

Reach Out

For privacy inquiries or complaints, please contact us:

Email: contact@feelzenith.co
Support Line: +1 (888) 836-2896
Address: Altura Ventures LLC, 1309 Coffeen Ave, Sheridan, Wyoming 82801